About Us

The Pensions Section

The Section currently employs 35 staff and is based at Eastgate Street, Stafford.

The Section is divided into an "Administration Team" and "Technical Team".

The Administration Team deal with:

The calculation of benefits upon leaving, retirement and death
Staffordshire County Council redundancy and compensation payments
Maintaining the accuracy of scheme member's records

The Technical Team deal with:

IT systems control and development
Receipt of contributions
Transfers to other pension schemes and other local authorities
Data for the three-yearly valuation of the Pension Fund
Post receipt, scanning and dispatch

In addition to the above, Pensions Section provide the following services:

Scheme communication and publications
Teachers' Pension Scheme retirement estimates
Teachers' redundancy payments
Focused presentations and pensions surgeries
Guidance and training to employers and employing departments

Recent achievements

The section retained its "Chartermark" award for 2009/10 following a reaccreditation evaluation in August 2009.

For more information on the Chartermark standard, and Customer Service Excellence please visit the following web site: http://www.cse.cabinetoffice.gov.uk/aboutTheStandardCSE.do

lgc awards

The Pensions Section was short listed in 2007 and 2008 for a Local Government Chronicle Award in the "Quality of Service" category.

See our Service Standards here

Your views / Feedback

Audience

We welcome any comments you have on our service or website. If you would like to let us know your feedback please send us an e-mail to the address below:

pensions.enquiries@staffordshire.gov.uk?subject=FEEDBACK

Last Modified: 28/06/2010 11:49:06
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