Instructions for my pension portal users

How to activate your account

  • Staffordshire Pension Fund has created a video to help our Scheme members register for My Pension Portal. This can be accessed below:

Register for My Pension Portal as a New User

Registration

  • Select the first option - access my pension portal. It is the first option.

  • Select the 'received my activation code' option. It is the last one. You may need to scroll down the page to see these buttons.
  • Complete all four boxes (surname, NI number, date of birth and activation code). Please note: the activation code is case-sensitive. Please enter it as shown in your notification letter.
  • Select the continue button.

  • Complete the registration page

    • username

      • must start with a letter which can be upper or lower case
      • apart from the first character, it can have any alphanumeric characters
      • it must not have any spaces
      • it must be between 6 and 30 characters

    • password

      • must be at least 8 characters
      • must include at least one number, one lower case, one upper case and one special character
      • is case sensitive
      • must be different from lifestyle or security question responses
      • mustn’t have spaces

  • When all boxes have been filled in, select the register button.

  • Once you have registered, you will see a message confirming your new account has been created and you may log in.

Logging in

  • Go to the my pension portal home page.
     
  • Select the first option - access my pension portal.
     
  • Select the 'log into my pension (existing user)' option. It is the first one.

  • Enter your username and password.

Printable pictorial guide

If you wish to print out a pictorial version of this guide, please use the link below: