Contact us
If you need information about the Local Government Pension Scheme you can contact our pension services section:
The Staff of pension services section are now working predominately from home
All face-to-face member services must be arranged in advance by calling the Team to make an appointment, we are unable to guarantee that someone will be available to speak to you about a query if you just drop in.
Queries
If you have a query, it can be made in one of the following ways:
By telephone
By email
General enquiries
If your pension is in payment
Please use the Pension Portal, whenever possible to run calculations, view benefit statements and check on your records.
If you are experiencing any difficulties using this facility please email pension services colleagues who will be able to assist you
Including password reset and/or reminders.
In writing
Postal address:
Pension Services Section
1 Staffordshire Place
Tipping Street
Stafford
ST16 2DH
Please use our change of address form.
Pensioner representative
If you would like to contact Phil Jones, the co-opted representative for scheme pensioners on the pensions committee you can email:
Your views and feedback
We welcome any comments you have on our service or web site.