Contact us
If you need information about the Local Government Pension Scheme you can contact our pension services section:
The Pensions Services team are now mainly working from home, but we have access to phone and email.
All face-to-face member services must be arranged in advance by calling the Team to make an appointment, we are unable to guarantee that someone will be available to speak to you about a query if you just drop in.
Queries
We do have separate Frequently Asked Questions for Active Members, Deferred Members as well as specialist areas for Members thinking of retiring and those already in receipt of their pensions.
If you have a query that has not been answered anywhere else on the website, it can be made in one of the following ways:
By email
General enquiries
If your pension is in payment
Please use the Pension Portal, whenever possible to run calculations, view benefit statements and check on your records.
If you are experiencing any difficulties using this facility please email pension services colleagues who will be able to assist you
Including password reset and/or reminders.
Report a Death
You can report the death of a member to Staffordshire Pension Fund using our online death notification form.
In writing
Postal address:
Pension Services Section
1 Staffordshire Place
Tipping Street
Stafford
ST16 2DH
By telephone
Please note, our business hours are 8.30am to 5pm Monday to Thursday and 8.30am to 4.30pm on Fridays.
We do have separate Frequently Asked Questions for Active Members, Deferred Members as well as specialist areas for Members thinking of retiring and those already in receipt of their pensions.
Please use our change of address form.
Employer enquiries
For Scheme Employers, please use the email address below for any queries:
Pensioner representative
If you would like to contact Elizabeth Staples, the co-opted representative for scheme pensioners on the pensions committee you can email:
Your views and feedback
We welcome any comments you have on our service or web site.