Important

Older Operating Systems

If your device (smartphone or tablet) uses an older version of Apple iOS or Android (before v8) you may not be able to use certain areas of the My Pension Portal. You can, however, use a PC or laptop.

Upcoming Upgrade to My Pension Portal – November 2025

My Pension Portal will be upgraded on 3 November 2025. The enhanced portal will feature a more modern, user-friendly design and improved compatibility with mobile devices while continuing to provide all the benefits you currently enjoy, plus more to come. Further details, including any actions you may need to take to maintain access, will be shared later this year. Please keep an eye out for our upcoming communications.

Self service portal
Self service portal
 

Access my pension portal

Log into the my pension portal
  

How do I use the my pension portal?

Guides and information on how to use the portal
  

Forgotten your password

Access your password hint
  

Forgotten your username

Request a username reminder
  

Known issues

Issues currently known to us
  

Frequently asked questions

Answers to our most commonly asked questions