From 2020, we will be communicating through our website, email and my pension online (the online self-service facility where you can view your pension details). You can sign up to my pension online, now if you haven’t done so already.
This will include your annual benefit statement. This statement will be available to you online in the summer.
But if you don’t want to use these electronic methods or don’t have online access you can continue to receive paper communications, you just need to write into us to let us know. Please include your:
- date of birth
- National Insurance number