Annual benefit statements

***Important Message - 31 March 2019 annual benefit statements*** 

If your scheme employer, organisation position or your payroll reference number has changed in the 12 months to 31 March 2019, your local government pension scheme (LGPS) membership prior to this change may not be shown on your 2019 statement.

If this is the case we are aware of the issue and will be working on the amendment required to your record, in conjunction with your scheme employer's payroll provider. You will be issued with a further statement once this has been resolved or alternatively, depending on individual circumstances, we may need to contact you regarding your options on combining LGPS membership.

We are aware that there are a large number of these cases but would like to reassure all scheme members affected that their records will be updated at the earliest opportunity.

Please note that any changes to your employment or membership details since 31 March 2019 will not be reflected on your March 2019 statement, but will be shown on your 31 March 2020 statement.

Annual benefit statements

Every year we issue your annual pension benefit statement.

From 2020 all annual benefit statements will only be provided online, unless you make a written request to continue to receive them in a paper format.

If you have any issues registering or using the online system, please email

Your statement shows the value of your pension that you have built up to 31 March that year, as well as a projection forward to normal pension age for members currently contributing. The statement is normally available by the end of August.

Checking your pension account

Your employer will, at the end of each scheme year (which runs from 1 April to 31 March), pass details of your pensionable pay for your employment to the pension fund. That information will be used to update your pension account and to produce your statement.

If you have any issues with your pay details on the statement please contact your employer.

Active annual benefit statements 2019

We will issue annual benefit statements for active members at the end of August 2019.

Notes to accompany the annual benefit statement are available.

We also have a set of frequently asked questions (FAQs) to help you.

Please ensure you read any notes and FAQs, before contacting the pension team. Answers to the majority of queries can be found within this information and the phones may potentially be very busy.

Deferred annual benefit statements 2019

Deferred annual benefit statements were issued in June 2019. If you hold a deferred benefit that was awarded before 31 March 2019 and have not received your annual benefit statement, it can be viewed online in the Member Self Service (MSS) area of our website.

If you left the scheme after 1 April 2019, you will not receive your first statement until 2020.

Please remember: from 2020, as part of our move to more digital communication it is our intention to stop posting out paper statements. They will only be available to view online unless you make a request in writing to continue to receive paper communications.