Pension Team Working Arrangements

Information for scheme members

The Staff of the Staffordshire Pension Fund are now working predominately from home

All face-to-face member services must be arranged in advance by calling the Team to make an appointment, we are unable to guarantee that someone will be available to speak to you about a query if you just drop in.

Going forward it is our intention to send paperwork electronically, rather than through the post. In order to assist with this, we should be grateful if you would provide us, when requested with a personal email address that we can use to contact you going forward and also, your permission to hold this email address on your pension record. Please be assured that we will only use it to contact you in relation to your pension benefit. Alternatively, if you have registered for My Pension Portal, you can adjust your ‘Privacy Preference’ on the system, to allow us to send all documents by email. You can withdraw your consent for Staffordshire Pension Fund to hold this data, at any time.

If you have a query, it can be made in one of the following ways:

all email enquiries should be sent to:

or if you wish to speak to a member of The Team call 01785 278222.

Please use the Pension Portal, whenever possible to run calculations, view benefit statements and check on your records.

If you are experiencing any difficulties using this facility please email Pension Team colleagues who will be able to assist you on

Please also use this website as a way of finding out information about the local Government Pension Scheme, most of your questions can be answered through information found on here.